Shipping & Delivery

Delivery Coverage: We currently ship across the UAE through our logistics partner Quiqup. For deliveries outside the UAE, contact our customer care team at orders@jasani.ae for checking feasibility and costs.

Delivery Timeline:

Most orders are delivered by same or next working day in most UAE locations.

Orders placed on Sunday will be delivered within 2 working days.

Orders placed a day before a weekend or public holiday will be shipped the same day, but delivery will depend on the courier’s schedule (may be delivered on the next working day).

Certain non-serviceable or remote areas may take 2–3 working days for delivery.

Delays: While we strive for on-time delivery, factors such as public holidays, weather conditions, or government restrictions may cause delays. In such cases, we will ensure delivery at the earliest possible time.

Receiving Your Order: You do not need to be personally present to receive your order. A family member, colleague, or building security can accept the package on your behalf.

Failed Delivery / Returns: If an order is returned due to an incorrect address or the recipient being unavailable, reshipping charges will apply. You will be contacted by our customer care team in such cases.

Proof of Delivery: Once Quiqup provides a signed Proof of Delivery (POD) under the customer’s name or representative, Brands by Jasani will not be liable for claims of non-receipt.

Delivery Days: Deliveries are not available on Sundays or UAE public holidays.